The Dark Side of Convergence

I’m setting up a couple of Cisco 7960 IP Phones, and I’m amused to discover that the last page of the “Quick Reference Guide” includes instructions on how to place a call using the other party’s e-mail address.

My first impression: how cool is that? You don’t have to remember home, work, cell, FAX — just use e-mail for voice or text. It’s like instant messaging, but with an actual phone!

My second impression: oh sweet N.E.J., what kind of an unholy alliance between spammers and telemarketers could this enable? Head for the hills!

Hit Me With It