So, earlier in the week Ehsan called to see if I wanted to hang out. I said sure, and met him at one of his favorite haunts: Panera. (He has no Internet at his place.)
I got some food and sat down to eat. Shortly after I finished, a (cute) guy came up and asked if we knew anything about getting a laptop working on the wireless. Ehsan indicated me, and thus began a long session of trial and error on the guy’s girlfriend’s (doh!) computer.
I won’t get into the technical details, but suffice to say that Panera tech support* and I determined the cause was a very specific hardware combination. (“We’re not sure why it happens,” said the rep, “but it’s always with Linksys cards.”)
Essentially, the girl was out of luck. I explained her options, and she thanked me for my time, packed up, and left — or at least I thought so. A few minutes later, I saw her headed my way on the periphery of my vision.
It was to give me this:
She said a few kind words of thanks again, and gave me the card. (Note it says “thank you” for the name — she didn’t even know mine!) I was so touched, it just brightened my whole day. You’re a class act, Rachel F. I hope you kick ass on the GMAT.
* Who knew Panera had tech support? The Rhode Island-based tech seemed just as interested in me as I was in her. “That’s consistently one of our busiest locations,” she said. “Some of our stores will drop to just 1 or 2, that one always has at least 15 and I’ve seen more than 30 sessions in progress. Is it in a mall?” Nope, just near a busy intersection…