If You Can’t Beat ‘Em… Keep Trying (Pt. II)

Dear Sir/Madam:

Last Monday, I was on United flight 1146 from Calgary (YYC) to Chicago (ORD). I enjoyed the flight (apart from the cringe-inducing performance by Jimmy Fallon in ‘Taxi’) and commend the crew for managing an arrival substantially ahead of schedule.

I was, however, a bit put off by how the female flight attendant chose to usher us off the plane. Her decision to end the standard “Welcome to Chicago” message with “god bless” made me uncomfortable.

No doubt she meant well, but this sort of religious sentiment really has no place on a major carrier such as United.

I’m sure I need not tell you that the flight was no doubt made up of those from many faiths, as well as those who choose to live their lives based upon proven facts. I know United recognizes this diversity when even this feedback form includes an impressively extensive list of titles, including non-Christian ones such as “Imam”, “Swami”, and “Rabbi”.

Given this range of worldviews, I hope in the future United will leave the religious messages for those who wish to hear them, and instead encourage their cabin crew to focus on what they should be doing best: providing customer service.

Thanks for your time.

Respectfully,

John S. Perkins

Hit Me With It


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